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Hosting
When we host your site we provide the place on the Internet where your web site lives.  This eliminates the cost of buying your own server, leasing a fast Internet connection and employing technical staff to look after it.

Servers are expensive and require technical expertise to run that most businesses don't have.  They also require a fast (and very costly) connection to the Internet so that the site always runs quickly.

When we provide hosting we mean that we provide all of the equipment and other technical resources that your need so that you don't have any of the worries and costs associated with doing it yourself.
 
All hosts are not equal
The main qualities of a host are that it must be lightning fast and fault tolerant. 

Low quality servers will run very slowly at certain times of day (such as 9am-10am and 5-7pm) due to different levels of traffic on the Internet.  Even worse, a low quality hosting service may go down entirely for long periods of time.  This will never happen with our servers.

Having the right host is a key factor in determining the success of your site.
Our servers are always fast
Your site will always run as fast as possible.
 
The servers are located on a Tier-1 global IP network. 

This network provides the absolute best Internet backbone available and spans the globe to move Internet traffic at the highest possible speed.

At least two connections (each from a different carrier) are maintained at many of the major points in the network.
Our web servers are located on a Tier-1 global IP network
Our servers will rarely (if ever) suffer outages
In order to maintain 100% uptime (or very close to this) your site needs to be monitored for problems.

Your server will be monitored 7 days a week, 24 hours a day by a Network Operations Centre.  In the unlikely event of a problem it will be resolved as quickly as is humanly possible.
The Network Operations Centre
Web hosting after the free period
All of our package deals come with 6 months free hosting.

When the free period is over you'll need to pay a small monthly fee to cover the upkeep and bandwidth used by our servers.  We'll also look after the renewal of your domain name each year and not make any charge for this.

If we are hosting your site you may also wish to take advantage of our maintenance package for text and picture updates.  Both prices are shown below.  You can find out more about our maintenance packages here...

The chart below summarises the total cost of ownership of your web site.  Note that the e-commerce hosting costs also include a subscription to the appropriate version of ShopSite.  The figures below really do represent total cost of ownership, there are no hidden extras:
 
Type of site/Number of pages Hosting
Price per month
(billed annually)
includes
domain name
renewal fee
Optional
Support
Package
per month
(billed annually)
Total
Monthly
Cost
Of
Your
Site
Normal web sites
5 pages, 100Mb web space, one Email account £9.99 £9.99 £19.98
10 pages, 250Mb web space, up to 10 Email addresses £12.99 £11.99 £24.98
20 pages, Over 250Mb, unlimited Email addresses £14.99 £14.99 £29.98
e-commerce web sites
Starter package, includes Shopsite Starter edition £24.99 £24.99 £39.98
Pro package, includes ShopSite Manager edition £39.99 £24.99 £64.98
Platinum package, includes ShopSite pro edition £59.99 £24.99 £84.98